KC3-IT  
     

Case Study


Network & Server crashes hurt bottom line

The IT Problem
Two to three times a week, a law firm in Hampton Roads lost man hours and productivity when its computer network went down. On any given day, the flow of business came to an abrupt stop, and frustrated employees anxiously waited for their software, Internet connections, server and network to be restarted.

The IT Solution
The owner called our IT company and requested an IT assessment.

Our analysis revealed several critical and potentially risky issues with the network and computer systems. We included all the information in the IT Assessment Report, which we reviewed with the owner and answered all his questions.

Satisfied, the owner hired our IT company to develop an IT Plan designed to resolve the core IT issues plaguing his law practice. Within a week, we presented the plan and were quickly hired to implement it.

The Result
KC3 IT Services executed the plan with minimum impact to the law firm's productivity. The client’s network is now stable (and the rejoicing sound you hear is satisfied employees doing a full day's work without IT problems, and a Hampton Roads law firm owner gaining ground instead of losing it).

Our IT company recommended that the law firm consider IT outsourcing to keep their systems running at peak performance, and an IT Maintenance Plan was approved.

The world will throw enough roadblocks in your way. There's no reason to create more by ignoring your IT.



About KC3 IT
Services
KC3 IT Services is an IT company that specializes in IT services, IT outsourcing, Desktop & System Management, IT relocations, IT asset management, IT project management, managed IT services, remote data backup, IT asset disposal and recycling, network consulting, network management, technical support, information systems engineering, information security, information technology consulting services, wireless mobility solutions, remote access security, datacenter operations management, data disaster recovery, data disaster plan, and data disaster management. Our IT company serves clients in Virginia Beach, Norfolk, Chesapeake, Portsmouth, Suffolk, Isle of Wight, Hampton Roads, Richmond, and throughout Virginia.


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Ph: (757) 301-6200
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