KC3-IT  
     

Case Study


Small IT tweaks improve productivity, decrease employee frustration

The IT Problem
A year ago, a non-profit in Virginia Beach contacted KC3 IT Services regarding IT outsourcing and we soon began various work for them, including technical support, network management, information systems engineering, information security, and remote backup services.

The first problem we needed to solve was the company's Internet access. This organization was using dial-up for Internet access and unnecessarily draining precious time out of its busy days.

Our IT company inquired about it and was told the non-profit could not get high-speed Internet because the Internet carriers would charge them at least $5,000 to install fiber optic cable to the building, plus the recurring monthly charges.

So, for the past four years they had been struggling with dial-up access and unreliable service, which dropped at least twice a day. Imagine having your Virginia Beach business work through a 56.6 Kbps modem!

The Solution
Our IT company suggested they use a high-speed cellular broadband connection for Internet access. Upon approval, we found a broadband router that works with a high-speed cellular data card.

The Result
The client has since enjoyed reliable high-speed Internet which has greatly improved productivity and decreased employee frustration. The owner gained a trusted partner looking out for his success -- and his success ensures our success.



About KC3 IT
Services
KC3 IT Services is an IT company that specializes in IT services, IT outsourcing, Desktop & System Management, IT relocations, IT asset management, IT project management, managed IT services, remote data backup, IT asset disposal and recycling, network consulting, network management, technical support, information systems engineering, information security, information technology consulting services, wireless mobility solutions, remote access security, datacenter operations management, data disaster recovery, data disaster plan, and data disaster management. Our IT company serves clients in Virginia Beach, Norfolk, Chesapeake, Portsmouth, Suffolk, Isle of Wight, Hampton Roads, Richmond, and throughout Virginia.


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Corporate Headquarters  | 2260 Margaret Drive, Virginia Beach, VA 23456 |
Ph: (757) 301-6200
Microsoft Small Business Specialist
     

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